Privacy Policy


WHAT PERSONAL INFORMATION WE COLLECT?

A. REGISTRATION DATA

During membership registration, Astrometry Talk collects personal information including your name, gender, birth information, email address,profile image and your place of birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address together with a password is used to secure your profile and to make our personalized e-mail services available to you. You do not have to provide any personal information to use Astrometry Talk services. However, if you choose not to become a member of Astrometry Talk, we may not be able to provide you with some of the other services that require such information e.g. personalized free horoscopes.


B. LOG FILES, IP ADDRESS AND COOKIES

When you visit AstroSage.com and interact with the services and tools that reside there, Astrometry Talk and third parties with whom Astrometry Talk has contracted to provide services to Astrometry Talk may collect information on your actions. The purpose of this information collection is generally to gather broad demographic information that is not personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor IP address to get more information on visitor's demography e.g. which parts of the world our traffic comes from. We collect browser types used, screen resolutions, and time spent on the website to analyze trends, administer and troubleshoot the site, understand user linking and disliking within the website. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.


C. THROUGH ORDER FORMS

We gather information that is required to fulfil our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members' identity, birth details and the prediction made possible under legal regulatory and security environment. Astrometry Talk further guarantees that no direct or indirect use will be made by Astrometry Talk about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.


D. OTHER INFORMATION

Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.

Use of Information:

We utilize collected information to personalize your experience and provide requested services. This involves connecting you with experienced astrologers for personalized guidance on love, career, and personal growth. Additionally, we may send periodic emails or newsletters with updates on our platform and services.

Information Sharing:

Acknowledging the importance of your data, we do not sell, trade, or transfer personal information without your consent. We may share information with trusted partners (e.g., payment processors, customer service providers), ensuring strict confidentiality agreements for data protection.

Data Security:

VEDIC ASTROMETRY PRIVATE LIMITED prioritizes data security. Industry-standard measures, including encryption technologies, safeguard your information from unauthorized access. Access to personal information is restricted to employees performing specific job functions.

Cookies:

We use cookies to enhance user experience and personalize content. These small text files stored on your device remember preferences, tailoring our platform. You can disable cookies in browser settings, but this may limit certain features.

Third-Party Links:

Our platform may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their privacy policies before providing personal information.

Children's Privacy:

Our platform is not for children under 13. We do not knowingly collect information from this age group. If inadvertent collection occurs, we promptly delete the data.

Changes to Privacy Policy:

This Privacy Policy may be updated to reflect information practice changes. Continued platform use after changes implies acceptance. Periodically review this page for the latest privacy information.

Refund Policy:
If a transaction is successful, there will be no refund provided, as the funds will have already been transferred to the recipient's account.

If a transaction fails due to technical issues or any other reason, the funds will be refunded to the customer's account within 2-3 business days.

If a transaction fails due to incorrect details entered by the customer, no refund will be provided.

The customer must provide accurate and complete information during the transaction process to ensure a successful transaction.

In case of any disputes or discrepancies, the customer can contact our customer support team via email or phone.

The refund will only be processed once the customer's bank confirms the failure of the transaction.

Contact Us:

For questions or concerns about our Privacy Policy, contact us at the provided email address on our platform. Our customer service team at VEDIC ASTROMETRY PRIVATE LIMITED is ready to assist you.

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